Satair - Repair & Warranty Specialist (Airbus Channel)
Core
Administer repair, lease, and exchange orders and warranty claims for Airbus aircraft components, acting as the single point of contact for customer portfolios to ensure on-time, quality delivery.
Role type
Repair & Warranty Specialist (Airbus Channel)
Builds
Repair and warranty service solutions for aviation customers
Domain
Aviation MRO (Maintenance, Repair, and Overhaul) / After-Sales Supply Chain
Deliverable
client delivery
Required skills
Customer Order Management, Supply Chain Management, Repair Management, SAP, Analytical Skills, Negotiation, Technical Documentation Interpretation, Export Control Knowledge, Airworthiness Rules Knowledge
Preferred skills
Aeronautical Engineering Degree, Shipping Knowledge, Aviation Knowledge, IT Affinity
Technologies
SAP
Responsibilities
Act as SPOC for customer inquiries on repair/lease/exchange; coordinate delivery solutions across internal/external departments; manage KPIs and activity reports; monitor supplier performance (SPTs/TATs); issue and manage repair/warranty orders; handle escalations for material delivery issues.
Seniority
Mid-level, 3-5 years experience
