IT Product/Service Manager (All genders)
Core
Lead the finalization and production launch of the TEEMS (Training E2E Management System) and subsequently drive digital projects across the Salesforce portfolio and customer digital tools.
Role type
Senior Digital Project Manager (CRM & Training Solutions)
Builds
CRM solutions including Salesforce platform (Sales, Service, Marketing Cloud, CPQ), AirbusWorld customer portal, and custom web/mobile services.
Domain
Aerospace / Digital Transformation / Customer Relationship Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Salesforce ecosystem expertise, digital project management, vendor/integrator governance, stakeholder management, UAT and go-live execution, Agile and Waterfall frameworks
Preferred skills
Aerospace or industrial background, experience with complex matrix organizations
Technologies
Salesforce, Liferay, QUIP, PROS CPQ, Qualtrics
Responsibilities
Orchestrate user acceptance testing, defect triage, and go-live readiness for TEEMS; oversee early-stage production support and incident resolution; convert business requirements into functional and technical specifications; manage external integrators and contractors; maintain project status and risk mitigation plans for business owners and leadership
Seniority
Senior, hands-on IC
