IT Product/Service Manager (All genders)
Core
Lead the finalization and production launch of the TEEMS (Training E2E Management System) and subsequently drive end-to-end digital projects for the Salesforce portfolio and customer digital tools.
Role type
Senior Digital Project Manager (CRM & Training Solutions)
Builds
Salesforce platform solutions (Sales Cloud, Service Cloud, Marketing Cloud, CPQ), customer portal (AirbusWorld), and custom web/mobile services for Marketing, Sales, and Support.
Domain
Aerospace / Industrial IT / Customer Relationship Management
Required skills
Digital project management in matrix organizations, Salesforce ecosystem expertise (Sales, Service, CPQ), UAT and go-live management, vendor/integrator governance, stakeholder management, Agile and Waterfall frameworks
Preferred skills
Aerospace or industrial background, experience with external integration partners
Technologies
Salesforce, Liferay, QUIP, PROS CPQ, Qualtrics
Responsibilities
Orchestrate user acceptance testing (UAT), defect triage, and go-live readiness for the TEEMS solution; oversee early-stage production support and incident resolution; convert business requirements into functional and technical specifications; manage external integrators and contractors; maintain project status, risk mitigation plans, and governance reporting.
Seniority
Senior, hands-on IC