L2 Production Services
Core
Provide L2 production support for Front Office Equity Derivatives, Trading, and Risk Analytics platforms, ensuring stability and resolving incidents in a 24x7 environment.
Role type
L2 Production Services Analyst
Builds
Stability and availability of business-critical trading applications for financial services clients
Domain
Capital Markets, Equity Derivatives, Front Office Trading, Risk Analytics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> infrastructure (production support/operations)
Required skills
L2 Application/Production Support, Equity Derivatives, Front Office Trading, Risk Analytics, Unix/Linux administration, Shell scripting, SQL, Incident Management, Root Cause Analysis, ITIL
Preferred skills
FIX protocol, market data, electronic trading systems, Autosys, Control-M, Jenkins, Git, DevOps release processes
Technologies
Splunk, Dynatrace, AppDynamics, Grafana, Kibana, Oracle, SQL Server, PostgreSQL
Responsibilities
Monitor production environments, resolve P1/P2 incidents within SLA, perform Unix/Linux troubleshooting and log analysis, support trade execution workflows and batch processing, conduct root cause analysis, maintain runbooks and ITIL records
Seniority
Mid-Senior, hands-on IC (5-8 years experience)
