Service Disponent (m/w/d) für technische Serviceeinsätze
Core
Coordinate technical service operations across Germany to ensure service technicians are deployed at the right time and place for customers.
Role type
Service Dispatch Coordinator
Builds
On-site technical service interventions for industrial equipment
Domain
Industrial Engineering / Technical Services
Deliverable
client delivery
Required skills
Service dispatch planning, technician resource coordination, ERP/CRM system proficiency, operational documentation, process improvement
Preferred skills
Salesforce experience, technical vocational training
Responsibilities
Plan and dispatch service interventions nationwide, coordinate and steer service technicians based on qualifications and availability, serve as the contact point for customers and internal teams, adjust schedules for urgent changes, ensure complete documentation of interventions, contribute to continuous service process improvement
