Front Desk Hospitality Agent (Overnight)
Core
Overnight front desk agent delivering premium hospitality experiences for modern travelers in design-forward apartments and boutique hotels.
Role type
Front Desk Hospitality Agent (Overnight)
Builds
Seamless guest check-in/out, 24/7 support, and operational continuity for Sonder properties.
Domain
Hospitality / Travel Technology
Deliverable
product features
Required skills
Guest service, problem-solving, computer literacy, organization, flexibility, physical stamina
Preferred skills
Proficiency in languages other than English
Technologies
Sonder app, desktop and mobile applications
Responsibilities
Guide guests through the Sonder app and self-service features; handle guest interactions and resolve issues; maintain cleanliness and organization of guest and back-of-house spaces; support housekeeping audits, inventory checks, and minor maintenance; assist with breakfast buffet setup and service; perform administrative tasks.
Seniority
Individual Contributor, entry to mid-level