Operations Manager, City Ops
Core
Own day-to-day operations for Sonder properties to ensure guest experience meets brand standards of functionality and cleanliness.
Role type
Operations Manager (Hospitality)
Builds
Premium design-forward apartments and boutique hotels
Domain
Hospitality / Real Estate
Deliverable
product features
Required skills
hospitality operations management, team leadership, vendor relationship management, process development, cost reduction, contract negotiation, RFP management, hiring and training hourly staff, ambiguity handling, Google applications proficiency
Preferred skills
startup experience, project management, Slack/Asana experience
Responsibilities
Build and improve operations teams, develop and scale processes for 1000+ units, drive down costs, collaborate with HQs, manage frontline staff including coaching and training, serve as manager on duty outside business hours
Seniority
Mid-Senior, hands-on IC