Industrial Application Engineer
Core
Act as primary liaison between sales, engineering, and operations to recommend best-in-class equipment solutions and facilitate customer needs-analysis and process understanding.
Role type
Industrial Application Engineer
Builds
CAD drawings, product recommendations, and equipment specifications tailored to customer applications.
Domain
Industrial machinery, process equipment, food and beverage, manufacturing, marine, waste & recycling.
Deliverable
product features
Required skills
Customer needs analysis, process understanding, CAD design, equipment specification, pre-sales support, post-sales support, internal collaboration, organizational skills, problem solving, mechanical aptitude.
Preferred skills
Industrial design experience, experience in food and beverage/manufacturing/marine/waste industries, knowledge of industrial processes and machinery.
Technologies
AutoCAD, Solidworks, Inventor, company systems and software.
Responsibilities
Understand customer requirements to deliver best-in-class JWC product recommendations; Create CAD drawings and equipment specifications; Produce drawings demonstrating equipment placement within customer processes; Establish and support sales to deliver high customer satisfaction during pre-sales activities; Work closely with engineers and operational teams to facilitate successful post-sales activities; Enhance CAD library and support equipment rentals program.
Seniority
Mid-level, customer-facing IC