Customer Floor Concierge
Core
Greet customers, manage meeting room setups, and provide high-end food and beverage service on the ASX customer floor.
Role type
Customer Floor Concierge (Hospitality & Facilities)
Builds
Professional meeting environments and catering services for financial market participants
Domain
Financial Services / Hospitality
Deliverable
product features
Required skills
Barista-level coffee preparation, 5-star F&B service experience, event setup and execution, room coordination, prompt query response, flexibility with shifting priorities, immaculate presentation
Preferred skills
Serving senior management, first aid certification, independent work capability, strong attention to detail
Technologies
N/A
Responsibilities
Greet customers and accompany them to meeting rooms; prepare espresso and other beverages; deliver food and beverage service professionally; set up meeting rooms; respond to queries; assist with event execution; maintain cleanliness of customer floor and event spaces; coordinate meeting room bookings
Seniority
Individual Contributor, operational level