Inside Sales Specialist
Core
Support internal sales teams by processing orders accurately and efficiently to ensure customers receive packaging equipment and solutions when needed.
Role type
Inside Sales Specialist (Order Processing)
Builds
Order fulfillment and customer service for packaging automation solutions
Domain
Industrial packaging, food & beverage processing, pharmaceutical equipment
Deliverable
product features
Required skills
Order processing, customer communication, Microsoft Office Suite, ERP system usage
Preferred skills
WebEx usage, vendor training adaptation
Responsibilities
Process orders accurately and efficiently, oversee entire order lifecycle including cancellations, proactively reach out to customers to understand needs or concerns, maintain clear documentation for consistent customer attention, exceed customer expectations through accuracy and expediency, provide consistent customer experience through thorough knowledge of processes and product lines
Seniority
Individual Contributor, mid-level