Care Guide Team Lead
Core
Senior Registered Nurse leading a pod of 5–7 Care Guide RNs while managing a personal caseload of up to 40 active members for home infusion therapy.
Role type
Senior IC clinical team lead (hybrid people management + direct patient care)
Builds
Specialty pharmacy care delivery for patients on life-changing therapies
Domain
Healthcare / Specialty Pharmacy / Home Infusion
Required skills
Active RN license, infusion therapy expertise, team leadership, performance management, clinical coaching, patient education, adverse event triage, documentation compliance, scheduling coordination
Preferred skills
Charge nurse experience, CRNI certification, workflow optimization, Spanish fluency
Technologies
Electronic health records, infusion scheduling systems, patient communication platforms
Responsibilities
Manage 5–7 direct reports including coaching, evaluations, and development; maintain personal caseload of 40+ patients; conduct clinical check-ins and post-infusion follow-ups; serve as first clinical escalation point; monitor pod quality metrics; contribute to SOPs and training materials
Seniority
Senior, hands-on IC with people management