Inside Sales Specialist
Core
Support internal sales teams by processing orders accurately and efficiently, managing cancellations, and proactively reaching out to customers to understand needs and fill orders quickly.
Role type
Inside Sales Specialist (Order Processing & Customer Support)
Builds
Order fulfillment and customer service workflows for sanitary process equipment
Domain
Manufacturing / Food & Beverage / Pharmaceutical equipment distribution
Required skills
Order processing, Customer relationship management, Microsoft Office Suite, Problem-solving, Documentation management, Proactive communication
Preferred skills
WebEx, ERP systems
Responsibilities
Exceeding customer expectations through accuracy and expediency, Providing a consistent customer experience through thorough knowledge of processes and product lines, Increasing knowledge through training, Overseeing the entire order process including cancellations, Pro-actively reaching out to customers to understand needs or concerns, Seeking to fill orders as quickly possible
Seniority
Mid-level, individual contributor
