Agent(e) d'indemnisation
Core
Assist clients in opening automobile claim files and provide empathic, reassuring support throughout the claims process.
Role type
Claims agent (automotive insurance)
Builds
Automobile insurance claims processing
Domain
Insurance / Automotive
Deliverable
client delivery
Required skills
empathy, stress management, analytical thinking, teamwork, customer service experience, handling sensitive situations
Preferred skills
intermediate English language skills
Responsibilities
Accompany insureds during the opening of their automobile claim file, collect and process information necessary to open claim files, collaborate with various stakeholders to ensure effective file processing, contribute to sector activities by offering quality service and respecting established processes
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