Sr. Tech Lead - Application Development Microsoft N 4D
Core
Design and build scalable technical solutions and customizations for Microsoft Dynamics 365 Customer Engagement and Contact Center modules.
Role type
Senior Technical Lead (Application Development)
Builds
Custom Dynamics 365 plugins, workflows, Power Platform solutions, and Azure-based integrations for enterprise clients.
Domain
Enterprise Resource Planning (ERP) / Customer Relationship Management (CRM) / Contact Center
Deliverable
production ML models | product features
Required skills
C#, .NET, JavaScript/TypeScript, Microsoft Dynamics 365 CE, Power Platform (Power Apps, Power Automate, PCF), Azure Functions, Logic Apps, SQL Server, SSIS
Preferred skills
Omnichannel for Customer Service, Azure cloud services, full SDLC, Agile/Scrum
Technologies
Microsoft Dynamics 365, Power Platform, Azure, C#, .NET, JavaScript, SQL Server
Responsibilities
Translate business requirements into technical specifications, develop and customize D365 CE modules, implement Contact Center solutions, design system integrations, manage data migration, conduct testing and troubleshooting, mentor junior developers.
Seniority
Senior, hands-on IC with leadership responsibilities