Specialist - F&A - I2C 4B
Core
Subject matter expert for billing operations and accounts payable dispute resolution, managing end-to-end billing processes and customer invoice disputes.
Role type
Specialist, F&A (Finance & Accounting)
Builds
Accurate billing records, resolved customer disputes, and compliant financial documentation.
Domain
Finance & Accounting (Billing, Disputes, Accounts Payable)
Required skills
Accounting principles, Accounts Receivable (AR), Accounts Receivable Collection, Banking Capital Markets, Client Relations, Collections Management, Data Literacy, Data Visualization, Deductions Management, Lean Six Sigma (LSS)
Preferred skills
People Leadership
Technologies
Oracle ERP, MS Excel
Responsibilities
Execute end-to-end billing process including adjustments, credit notes, and refunds; Investigate discrepancies by reviewing contracts, purchase orders, and billing records; Engage with clients to clarify issues and negotiate resolutions; Maintain accurate records of disputes and escalations for audit and compliance.
Seniority
Specialist, hands-on IC
