Service Delivery Leader - HRO - Payroll & Benefits 4D
Core
Lead end-to-end payroll operations including input management, processing, disbursement, and post-payroll activities for global enterprises.
Role type
Senior Service Delivery Leader, Human Resources Outsourcing (HRO)
Builds
Scalable payroll solutions and automated processes for global enterprises
Domain
Human Resources Outsourcing (HRO), Global Payroll, Benefits Administration
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
End-to-end Payroll Management, Workday Payroll, ADP Platforms, Team Leadership, Statutory Compliance, Process Automation, Data Analytics, Change Management, Quality Assurance, Project Management
Preferred skills
Certified Employee Benefits Specialist (CEBS), Lean Six Sigma, Oracle Reports, Incentive Compensation Design, Business Process Management (BPM)
Technologies
Workday, ADP, Oracle Reports
Responsibilities
Manage end-to-end payroll operations from input to post-payroll; Lead a team of payroll specialists; Own relationships with retained HR teams and third-party support; Drive continuous improvement and process automation; Manage statutory compliance and regulatory reporting; Provide escalation management for critical issues; Own platform performance and upgrades.
Seniority
Senior, hands-on IC with team leadership