Tech Lead - Application Support N 4C
Core
Lead and mentor a team of application support specialists to troubleshoot, resolve, and maintain complex enterprise applications.
Role type
Senior Application Support Team Lead
Builds
Stable and performant enterprise application environments
Domain
IT Operations / Application Support
Deliverable
client delivery
Required skills
People Leadership, Agile Methodology, Python, Risk Management, Executive Presence
Preferred skills
Python Automation, Python Software Development, Storytelling, Inclusion, Personal Effectiveness
Technologies
Python, Kubernetes, AWS
Responsibilities
Lead and mentor a team of application support specialists, Provide technical expertise to troubleshoot complex application issues, Collaborate with cross-functional teams to maintain applications, Develop and maintain support documentation, Monitor application performance and identify improvements, Coordinate with vendors for escalated support cases
Seniority
Senior, hands-on IC with mentorship duties
