Key Account Manager, freight management
Core
Manage key freight accounts by coordinating operations, monitoring carrier performance, and driving profitability for logistics clients.
Role type
Key Account Manager (freight management)
Builds
Tailor-made logistics solutions including sea/air freight and contract logistics
Domain
Logistics / Freight Management
Deliverable
client delivery
Required skills
Account management, freight operations, contract negotiation, KPI reporting, business planning, P&L responsibility
Preferred skills
Commercial acumen, stakeholder management, strategic planning
Technologies
CRM systems, logistics management platforms, reporting tools
Responsibilities
Coordinate operational support with customer service and carrier teams; Monitor carrier performance and initiate improvement projects; Measure and report KPIs against SLAs; Identify sales opportunities and manage contract extensions; Prepare business plans and manage P&L for customers
