Intern, CX - Events & Conference Management
Core
Support CX Event Managers in coordinating all event-related matters between clients and internal stakeholders from contract receipt to event completion.
Role type
Intern, Customer Experience Event Coordinator
Builds
Event operations and client experiences at Marina Bay Sands
Domain
Hospitality / Event Management
Required skills
Event Business Management Software (EBMS), Point of Sale (POS), Service Now, Banquet Event Orders (BEO) generation, CAD floorplan support, Proforma invoicing, Guest needs interpretation, Administrative support
Preferred skills
Customer Relationship Management, Attention to detail, Teamwork, Fast-paced environment adaptability
Responsibilities
Handle Event Business Management Software (EBMS) and Point of Sale system (POS), Generate Event Summary and WSH reports, Distribute Banquet Event Orders (BEO) and change orders, Work with technical team on Computer Assisted Drawings (CAD) for floorplans, Perform administrative support to CX Managers, Interpret guest needs to ensure satisfaction, Attend scheduled departmental meetings and daily briefings
Seniority
Intern, entry-level
