Intern, CX - Events & Conference Management
Core
Support CX Event Managers in coordinating client events from contract receipt to completion, optimizing the guest experience at Marina Bay Sands.
Role type
Intern, Customer Experience Event Operations
Builds
Event operations and client service delivery
Domain
Hospitality / Event Management
Deliverable
product features
Required skills
Event Business Management Software (EBMS), Point of Sale (POS), Service Now, Banquet Event Orders (BEO), CAD floorplans, Proforma invoicing, Minutes taking
Preferred skills
Customer Relationship Management, Attention to detail, Task orientation
Technologies
EBMS, POS, Service Now, CAD
Responsibilities
Handle Event Business Management Software (EBMS) and Point of Sale system (POS), Generate Event Summary and WSH reports, Generate and distribute Banquet Event Orders (BEO) and change orders, Work with technical team on Computer Assisted Drawings (CAD) for floorplans, Perform administrative support to CX Managers, Interpret guest needs to ensure satisfaction
Seniority
Intern