Associate Partner Success Manager – West Virginia
Core
Managing small- to medium-sized implementations of K-8 educational technology products (i-Ready & Ready) for school districts, focusing on setup, support, retention, and upsell opportunities.
Role type
Associate Partner Success Manager
Builds
Implementation planning, account support, and renewal processes for educational software
Domain
Education Technology (EdTech), K-8 learning programs
Deliverable
client delivery
Required skills
Implementation planning, data analysis for coaching, relationship management with key decision-makers, trend identification, account retention strategies, account setup support, sales expansion identification
Preferred skills
K-12 classroom management knowledge, educational landscape understanding
Technologies
Word, Excel, PowerPoint, Outlook
Responsibilities
Develop and execute implementation planning for assigned accounts, address and resolve educator concerns through regular check-ins, uncover trends in student performance data to inform coaching, cultivate district champions to strengthen program implementation, partner with service teams to identify and intervene for at-risk accounts, secure renewals by building relationships with key decision-makers, support new implementations by retrieving setup information, identify expansion opportunities within existing implementations
Seniority
Individual Contributor, mid-level