Front Desk Agent - The Ridge Environmental Ed. Center
Core
Provide administrative, reception, and program support at an environmental education center, managing guest check-ins, reservations, and switchboard operations.
Role type
Front Desk Agent
Builds
Guest check-in/out, room assignments, and reservation management for an environmental education center
Domain
Hospitality / Environmental Education
Deliverable
product features
Required skills
Clerical skills, computer proficiency, cash handling, phone management, customer service, multitasking, problem solving
Responsibilities
Check guests and vendors in and out, manage phone activity, register and assign rooms, verify charges and collect payment, balance cash at shift start and end, resolve guest complaints, coordinate with housekeeping, maintain safety awareness