Front Desk Agent - Breckenridge
Core
Front Desk Agent responsible for guest check-in/out, reservations, switchboard operations, and administrative support in a hospitality setting.
Role type
Front Desk Agent
Builds
Guest check-in/out processes, room assignments, and reservation management
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest relations, cash handling, reservation management, multi-tasking, phone etiquette, room rate quoting
Preferred skills
High School Diploma, 16+ years of age
Technologies
Reservations system, POS system, office equipment
Responsibilities
Check guests and vendors in and out, manage phone activity and walk-in traffic, register and assign rooms, verify charges and collect payment, balance cash at shift start and end, resolve guest complaints, coordinate with Housekeeping Department
Seniority
Entry-level, hourly associate (via careerplan.io/jobs/JR04437-front-desk-agent-breckenridge-at-guestservices)