General Manager - National Park Inn
Core
Lead and manage all operations for the National Park Inn, ensuring high standards of guest service, cleanliness, and product presentation while driving team performance and operational efficiency.
Role type
General Manager (Hotel Operations)
Builds
Guest experiences, hotel services, and retail operations for visitors at a National Park Inn
Domain
Hospitality / Tourism / National Park Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Staff training and scheduling, budget and payroll management, cash control and reporting, health and sanitation compliance, customer complaint resolution, sales and labor forecasting, inventory management, POS system proficiency
Preferred skills
National park hotel operations experience, management or related college degree
Technologies
POS systems, cash registers, credit card terminals, office equipment (computers, phones, faxes)
Responsibilities
Monitor and direct daily hotel and retail tasks to ensure safe and efficient operations; Train, onboard, and schedule staff; Manage payroll, site-specific budgets, and cash controls; Conduct pre-shift meetings and maintain operation records; Ensure compliance with health, sanitation, and safety guidelines; Forecast sales, labor, and profit to meet budget targets; Resolve customer inquiries and complaints; Represent the company professionally with guests, National Park Service representatives, and vendors.
Seniority
Mid-level, hands-on IC
