Vice President of Claims
Core
Strategic leadership for Mortgage Insurance Claims, ensuring maximum recovery, improving timelines, and regulatory compliance for GSE and GNMA defaults.
Role type
Senior executive (Vice President) leading claims operations
Builds
Scalable claims processes and high-performing teams
Domain
Mortgage servicing / Real estate finance / Insurance claims
Required skills
Strategic leadership, GSE claims management, GNMA claims management, MSP/Black Knight product expertise, regulatory compliance, process optimization, stakeholder management, risk mitigation
Preferred skills
Multi-site/offshore team management
Technologies
MSP, Black Knight
Responsibilities
Provide direct leadership and direction to the Claims department; Build scalable processes to meet milestones with maximum recovery; Lead a team responsible for timely, accurate claim filing; Monitor and implement changes impacting claims operations; Establish strategies to improve process timelines, quality, and performance; Maintain scalable, efficient, and compliant processes; Develop strong working relationships with stakeholders and vendors; Cultivate a culture of accountability and continuous development; Identify risk, resolve escalations, and implement controls.
Seniority
Executive, strategic leadership & team management