Bilingual Operations Manager
Core
Oversee the mortgage loan process from initial application to close of file, partnering with internal teams and external clients to qualify and process loan files.
Role type
Bilingual Operations Manager (Mortgage/Lending)
Builds
Mortgage loan files and closing documentation for retail lenders
Domain
Mortgage lending and financial services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Loan file review, verbal verification of employment, ordering third-party verifications (appraisals, title, flood certs), pipeline management, closing documentation assistance, regulatory compliance knowledge, Microsoft Office proficiency
Preferred skills
Operations management experience, Ellie Mae Encompass experience
Technologies
Ellie Mae Encompass, Microsoft Office (Word, Excel, Outlook)
Responsibilities
Complete verbal verification of employment within 10 days of closing; review loan packages for signatures and notary stamps; manage loan pipeline to meet deadlines; reconcile final ALTA statements; submit locked files to underwriting; provide branch manager with pipeline status reports; act as liaison between branch and corporate underwriting operations.
Seniority
Mid-level, hands-on IC