Senior Customer Solutions Engineer
Core
Senior technical leader enabling Intel's next-gen mobile/desktop client platforms, serving as the primary interface between customers and engineering teams to drive platform enablement and architecture collaboration.
Role type
Senior Customer Solutions Engineer (Client Computing & Physical AI)
Builds
Intel client platform technologies (hardware, firmware, graphics, connectivity, I/O) for OEM customers
Domain
Semiconductor / Client Computing / Hardware Engineering
Deliverable
production ML models | product features | client delivery
Required skills
Cross-functional technical leadership, platform architecture collaboration, issue resolution, customer enablement planning, technical program execution, root cause analysis, milestone/dependency management
Preferred skills
IO interface expertise (PCIe, USB, SATA, Audio, Power Management), firmware/BIOS development, lab debugging (oscilloscopes, protocol analyzers, ITP tools), board layout design (Allegro, Cadence)
Technologies
PCIe, USB, SATA, Audio, Power Management, BIOS, Allegro, Cadence, ITP tools, oscilloscopes, protocol analyzers
Responsibilities
Serve as primary technical interface between customers and Intel engineering teams; Lead cross-functional execution across hardware, firmware, graphics, connectivity, and I/O technologies; Drive resolution of critical platform issues and customer escalations; Represent customer readiness and platform health in program reviews; Develop technical assessments and enablement plans to accelerate design wins; Drive technical program execution by aligning milestones, dependencies, risks, and priorities
Seniority
Senior, hands-on IC with strategic customer leadership
