Senior Associate Collections Lead
Core
Manage escalated accounts receivable issues, drive resolution of high-risk balances, and support AR to cash conversion for high-value accounts.
Role type
Senior Associate Collections Lead
Builds
Cash flow from high-risk, aged, or disputed receivables
Domain
Healthcare / Accounts Receivable
Required skills
Escalation management, Skip tracing, Complex account reconciliation, Advanced Excel, SAP, Salesforce, Executive-level communication
Preferred skills
Experience in large enterprise environment
Responsibilities
Serve as primary point of contact for second tier escalations, Collaborate with internal teams to resolve payment delays and disputes, Execute targeted outreach and follow-up on overdue accounts, Perform advanced research to locate unreachable customers, Monitor aging reports and track escalation outcomes, Identify trends and recommend process enhancements
Seniority
Senior, hands-on IC