Digital Agent Developer
Core
Design, build, test, and optimize conversational AI agents (voice, chat, email) within the Sierra Agent OS ecosystem to support customers and business teams.
Role type
Senior IC Digital Agent Developer
Builds
Scalable, secure AI-powered conversational experiences and reusable agent patterns
Domain
Healthcare + Agentic AI / Conversational AI
Deliverable
production ML models
Required skills
LLM-based agent design, prompt engineering, tool/function calling, conversational design, intent modeling, NLU, agentic AI patterns (RAG, multi-step tool use), API integration, CI/CD, data analysis for AI performance
Preferred skills
Multi-agent systems, agent frameworks (LangGraph, OpenAI Agents SDK, etc.), voice AI, multi-LLM orchestration, healthcare domain experience, simulation-based testing, CCaaS integration
Technologies
Sierra Agent OS, LLMs, APIs, JSON, CI/CD pipelines, LangGraph, OpenAI Agents SDK, Salesforce, SAP, MuleSoft, FiveNine
Responsibilities
Design and configure conversational AI agents; build reusable reference models; develop experiences across voice/chat/email; analyze conversation data to improve accuracy; create and optimize prompts and workflows; collaborate on multi-LLM orchestration; support testing, deployment, and monitoring; run agent simulations and regression tests; work with integration teams on APIs; maintain agent documentation and runbooks
Seniority
Senior, hands-on IC
