Consulting Product Educator
Core
Driving adoption and utilization of clinical research technologies by providing user-focused training, consultative support, and translating complex systems into practical guidance for healthcare teams.
Role type
Senior Product Educator (Clinical Research & Digital Transformation)
Builds
Enterprise clinical research platforms, AI-enabled solutions, and user enablement programs for oncology research networks.
Domain
Healthcare / Clinical Research / Digital Transformation
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Clinical research operations expertise, training program design and delivery, consultative stakeholder management, enterprise system troubleshooting, workflow optimization, digital transformation strategy, adult learning principles, prompt engineering fundamentals, AI governance awareness, system integration knowledge.
Preferred skills
Experience with AI-enabled initiatives, enterprise clinical systems (CTMS, Veeva), Agile methodologies, SDLC processes, AI-driven content creation, knowledge management technologies.
Technologies
CTMS, Veeva Vault, ServiceNow, SAP, AI-driven learning platforms, knowledge management systems.
Responsibilities
Design and deliver live, virtual, and on-demand training programs; partner with product and IT teams to understand system capabilities; provide consultative guidance to end users on tool usage; drive adoption of enterprise platforms and digital solutions; identify workflow inefficiencies and training gaps; collect and synthesize user feedback to inform product improvements; support system implementation activities including UAT and deployment readiness; track and report on adoption metrics and training effectiveness.
Seniority
Senior, hands-on IC with strategic partnership capabilities
