CTMS Operations Analyst
Core
Configures and validates Clinical Trial Management System (CTMS) site and study builds, ensuring data quality and operational readiness for clinical research.
Role type
CTMS Operations Analyst
Builds
CTMS site and study configurations for global clinical research programs
Domain
Clinical research operations / Health technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
CTMS configuration, build quality control (QC), data validation, operational reporting, technical support, process documentation, audit trail maintenance
Preferred skills
Conductor, Florence, Veeva, ICH-GCP, SOPs, BI tools
Technologies
Conductor, Florence, Veeva, Excel, BI tools
Responsibilities
Populate CTMS entries (visits, procedures, schedules, financial elements, site personnel); execute build QC checklists and validate configuration; provide day-to-day CTMS technical support and training; produce standard CTMS reports and operational dashboards; maintain build checklists, runbooks, and training materials; support vendor ticketing and incident tracking; assist with onboarding of new staff
Seniority
Mid-level, hands-on IC