Product Manager
Core
Own and drive the product vision, roadmap, and governance for Smartsheet and Jira as enterprise-grade platforms within the organization.
Role type
Enterprise Product Manager (IT Tools & Governance)
Builds
Enterprise tooling ecosystems (Smartsheet, Jira, ServiceNow, Clarity) for workflow automation and data synchronization
Domain
Enterprise IT Operations / SaaS Platform Management
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Enterprise tool administration, roadmap strategy, stakeholder management, change management, integration design, KPI tracking, vendor relationship management, security compliance, process automation
Preferred skills
Advanced Smartsheet and Jira administration, API integration frameworks, Confluence, Control Center, Smartsheet Bridge
Technologies
Smartsheet, Jira, ServiceNow, Clarity, Confluence, Control Center, Smartsheet Bridge, API integration frameworks
Responsibilities
Develop and maintain the strategic roadmap for Smartsheet and Jira; Establish governance models and configuration standards; Oversee platform configuration, license management, and security settings; Partner with business units to prioritize features and enhancements; Lead forums for stakeholder alignment and roadmap updates; Manage relationships with Smartsheet and Atlassian representatives; Collaborate with technical teams to design and implement integrations; Develop and track KPIs to measure platform effectiveness and ROI
Seniority
Mid-Senior, hands-on IC
