Manager – Sales Service and Order Fulfillment
Core
Manage the interface between Sales and factory operations to ensure accurate order entry, tracking, and fulfillment for high-speed separator, Merco, and Decanter product lines.
Role type
Manager – Sales Service and Order Fulfillment
Builds
Order handling functions, factory operational plans, and supply chain visibility for high-speed separators, Merco, and Decanter product lines.
Domain
Manufacturing (energy, food, water, shipping) / Supply Chain / Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ERP system utilization, Lean Six Sigma, ALPS implementation, S&OP process management, financial KPI tracking, staff development, cross-functional collaboration, export control compliance, forecasting, order prioritization
Preferred skills
None stated
Technologies
ERP systems, spreadsheet applications, database software
Responsibilities
Standardize and optimize order handling functions; Set and follow up targets for the unit; Participate in making the factory Operational plan; Lead and develop the people in the unit; Proactive communication with customers, suppliers, and internal operations; Implement lean principles to improve flow and reduce waste; Secure ALPS Implementation including Lean Six Sigma and 5S; Deliver cross-functional service to meet customer demands; Monitor order fulfillment performance and establish metrics; Collaborate on forecast accuracy and order prioritization; Build relationships within factory departments and business units; Direct hiring, training, supervision, and performance evaluations of staff; Responsible for the export control function.
Seniority
Manager, hands-on leadership with team development