Claims Analyst- Leave & Disability
Core
Guide claimants through Short Term Disability, Family Medical Leave (FMLA), and other paid leaves with empathy and clarity, ensuring accurate claim payments and regulatory compliance.
Role type
Claims Analyst (Leave & Disability)
Builds
Integrated leave management process for claimants
Domain
Insurance / Human Resources / Claims Administration
Required skills
Short-term disability claims management, FMLA claims management, claim payment analysis, regulatory compliance, stakeholder communication, queue management, Microsoft Office 365
Preferred skills
Bachelor's degree
Technologies
Microsoft Office 365, Outlook
Responsibilities
Analyze and determine claim payments accurately and timely; Make claim decisions on non-complex disability claims; Communicate with claimants via phone and email; Manage assigned work queues within defined service level agreements (SLAs); Participate in team-based problem-solving and continuous improvement initiatives.
Seniority
Entry-level to Mid-level
