Senior Claims Analyst Leave & Disability
Core
Guide claimants through integrated leave processes with empathy, managing high-complex claims for Short Term Disability, FMLA, and other paid leaves.
Role type
Senior Claims Analyst (Leave & Disability)
Builds
Accurate claim payment decisions and compliant leave management processes
Domain
Insurance / Human Resources / Claims Administration
Required skills
Claims management, Short Term Disability analysis, FMLA compliance, Mentorship, Contract oversight, Regulatory compliance, Decision making, Critical thinking, Stakeholder communication, Time management
Preferred skills
Bachelor's degree
Technologies
Microsoft Office 365, Outlook
Responsibilities
Analyze and determine claim payments accurately and timely; Make claim decisions on non-complex disability claims; Mentor and support claims analysts/specialists; Lead claim Roundtable and document action plans; Manage assigned work queues within defined SLAs; Provide solutions for contract and language discrepancies
Seniority
Senior, hands-on IC with mentorship responsibilities
