IT Release Manager
Core
Manage the lifecycle of hardware and software modifications, new deployments, and release activities across multiple application suites.
Role type
IT Release Manager
Builds
Production software and hardware deployments for financial services clients
Domain
Financial Services / IT Operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Release lifecycle management, ITIL Release/Change/Configuration Management, Release roadmap planning, Risk and dependency management, Stakeholder communication, Service management tool documentation, Release readiness reviews, Post-installation support, SLA adherence, Release metrics reporting
Preferred skills
ITIL v3 Foundation certification, Copilot/AI prompting experience, Change Management process knowledge
Technologies
ServiceNow, Automated testing tools, Process management tools, Agile delivery tools, Microsoft Office (Excel, PowerPoint)
Responsibilities
Manage release lifecycle for hardware and software modifications; Build and maintain release roadmaps; Meet with business leaders to review priorities; Document full lifecycle in service management tools; Identify risks and manage interdependencies; Coordinate with cross-functional teams; Create release plans and conduct go/no-go reviews; Develop communication plans; Provide release metrics and reporting; Monitor activities during implementation; Ensure production issues are resolved; Participate in post-implementation reviews and CAB meetings
Seniority
Mid-level, hands-on IC