Specialist, Supplier Relationship Management
Core
Manage third-party supplier relationships, monitor performance, and support operational delivery for Sun Life's clients.
Role type
Specialist, Supplier Relationship Management
Builds
Operational delivery and service quality for third-party suppliers
Domain
Insurance / Supply Chain Management
Required skills
Supplier performance monitoring, relationship management, data analysis, escalation management, contract compliance, process improvement, documentation management, training delivery
Preferred skills
Advanced Excel, reporting tools, supply chain certification, contract management, project management
Technologies
Microsoft Office (Excel, PowerPoint, OneNote, Word), SRM systems
Responsibilities
Monitor supplier performance metrics (KPIs, quality, trends), manage end-to-end escalations, support contract renewals and audits, lead process improvement projects, provide training on SRM systems
Seniority
Specialist, individual contributor
