Bilingual Disability Case Manager
Core
Assess and manage disability claims (short-term, long-term, salary continuance) and lead recovery planning for clients seeking health and sustainable recovery.
Role type
Senior disability case manager (claims & recovery)
Builds
Disability claim resolutions and return-to-work recovery plans
Domain
Insurance / Healthcare / Disability Management
Deliverable
client delivery
Required skills
Case management, Crisis intervention, Rehabilitation techniques, Analytical skills, Critical thinking, Emotional intelligence
Preferred skills
Frontline healthcare experience (nursing, OT, PT, mental health)
Technologies
Digital tools and multiple platforms
Responsibilities
Assess and manage disability claims; Lead recovery planning by identifying medical/non-medical factors; Apply crisis intervention and rehabilitation techniques; Use data and analytics to inform decisions; Build trust-based relationships with clients, employers, and providers; Communicate with empathy to guide clients through absence and return-to-work.
Seniority
Mid-Senior, hands-on IC