Manager, Agency Training Support and Services
Core
Manage Digital Training, Learning Engagement Support, and Training Analytics for the Agency Distribution Channel.
Role type
Manager, Learning & Development
Builds
Digital training tools, learning events, and analytics reports for agency segments
Domain
Financial Services / Corporate Training
Required skills
Project management, Leadership, Data analysis, Budget management, Event planning, Stakeholder management, Microsoft Office proficiency
Preferred skills
Multimedia production knowledge, Formal project management training, Critical thinking, Innovation
Responsibilities
Lead the team in supporting Agency Learning & Development and Distribution Team related to digital training tools, events, and data analysis; Handle the Digital Learning Academy and non-conventional training interventions; Supervise the generation of high-level reports and provide recommendations based on metrics; Plan, organize, and implement learning events.
