Director, Connectivity Strategy & Operational Enablement
Core
Define, prioritize, and ensure delivery of value for EDI and API connectivity solutions across Sun Life's ecosystem to support brokers, employers, and employees.
Role type
Director, Connectivity Strategy & Operational Enablement
Builds
Scalable, client-focused technologies for enterprise data connectivity (API/EDI) within the Group Benefits ecosystem.
Domain
Insurance / Group Benefits / Digital Connectivity
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic planning, people leadership, change management, stakeholder management, OKR/KPI tracking, risk management, agile practices, business relationship management, analytical skills
Preferred skills
Benefits/HR technology expertise, connectivity technology (EDI/API) expertise, insurance industry experience, digital transformation leadership
Technologies
Jira, Confluence
Responsibilities
Partner with Lean-Agile leaders to align connectivity strategy with value stream objectives; Define and own the vision for API and EDI value delivery; Own and track OKRs and performance metrics; Identify and mitigate business risks; Drive enterprise EDI and API strategy; Lead organizational change initiatives; Direct people leadership and budget planning
Seniority
Director, strategic leadership with hands-on execution