technical support specialist
Core
Provide application support and system solution design for variable frequency drives and low-voltage motors, serving the assigned Sales organization and customers during the proposal process.
Role type
Senior IC technical support specialist (industrial automation)
Builds
Technical descriptions, cost estimates, final documentation, and customized control solutions for target industries
Domain
Industrial automation, power electronics, low-voltage motor applications
Required skills
Variable frequency drive system design, low-voltage motor selection and parameterization, root cause analysis of complex application issues, technical proposal preparation, cross-functional collaboration, systematic problem closure management
Preferred skills
Experience with pumps, fans, HVAC, compressors, cranes, conveyors, or machine tools, energy-efficiency assessments, harmonic mitigation, functional safety, digital remote services, upgrades of inverter-fed motors
Technologies
Variable frequency drives, low-voltage motors, control logic, electrical drawings, tender documents
Responsibilities
Conduct application research and customized development; analyze complex customer-site issues and perform root cause analysis; support technical and commercial quotations and solution presentations; collaborate with sales, product, and service teams to convert feedback into product improvements
Seniority
Senior, hands-on IC