Field Service Coordinator
Core
Coordinate and manage field service technicians to provide remote and local technical support for ABB's renewable energy equipment portfolio, ensuring jobs are staffed, scheduled, and completed satisfactorily.
Role type
Senior Field Service Coordinator (Renewable Energy)
Builds
Operational efficiency and customer satisfaction for PV Inverters, BESS, PCS, and MV equipment
Domain
Renewable Energy / Power Systems / Field Service Management
Required skills
Scheduling and resource allocation, Technical troubleshooting coordination, Inventory and supply chain management, EH&S regulations compliance, Equipment knowledge (PV Inverters, BESS, PCS, MV Transformers), Documentation and record keeping
Preferred skills
Renewable Energy project experience, Maintenance Service sector background, Knowledge of communication networks and power electronics
Technologies
PV Inverters, BESS, PCS, Medium Voltage Cell, Medium Voltage Transformers, Auxiliary panels, Cooling equipment, Communications systems
Responsibilities
Plan and manage scheduling of Service Technician activities, Coordinate with contractors and technicians to resolve incidents, Maintain daily communication with technicians and customers, Ensure technicians have necessary tools and supplies, Manage inventory and purchasing of tools and PPE, Address and resolve customer issues and employee concerns
Seniority
Mid-Senior, hands-on IC