CBS Program Manager
Core
Lead the Global Business Services (CBS) Continuous Improvement and Project Management efforts, aligning projects with strategic objectives and driving organizational maturity.
Role type
Senior Program Manager (Project & Continuous Improvement)
Builds
Operational plans, project portfolios, and standardized best practices for CBS functions.
Domain
Global Business Services (Finance, HR, IT) / Project Management / Continuous Improvement
Required skills
Strategic alignment, stakeholder management, change management, project portfolio management, process improvement, team leadership, risk management, requirements gathering, data visualization, cross-functional collaboration
Preferred skills
Six Sigma, LEAN, Scrum, PMP/PRINCE2 certification, SAP, statistical analysis
Technologies
MS Office, SAP
Responsibilities
Align projects with overall CBS strategy and prioritize initiatives; Manage interdependencies and coordinate across multiple simultaneous projects; Run an extensive program of change to align with business objectives; Interview stakeholders to gather requirements and produce business specifications; Implement operational plans with measurable contributions to departmental results; Act as a coach/mentor to build team competence; Create and maintain comprehensive program documentation; Conduct workshops and training programs for cross-functional deployment; Highlight and track key risks to project delivery; Identify lessons learnt to refine PMO processes.
Seniority
Senior, hands-on IC with leadership responsibilities