Program Officer, Instructional Design & Multimedia
Core
Design multilingual, self-paced learning journeys and produce multimedia assets (videos, graphics) for the Settle In platform to support refugees and newcomers resettling in the US.
Role type
Senior IC instructional designer and multimedia producer
Builds
Self-paced digital learning modules, short-form videos, infographics, and social media assets for the Settle In website and mobile app
Domain
Humanitarian aid / Refugee resettlement / EdTech
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Instructional design, adult learning principles, video editing (Adobe Premiere), graphic design (Adobe InDesign, Canva), plain language writing, digital accessibility standards, project management, stakeholder coordination
Preferred skills
Multilingual content creation, experience with refugee resettlement programs, familiarity with ORR-funded programs, fluency in Dari, Pashto, Spanish, or Haitian Creole
Technologies
Adobe Premiere, Adobe InDesign, Canva, Facebook, mobile app platforms
Responsibilities
Design multilingual learning journeys with knowledge checks and sequencing; create and edit short-form video, motion graphics, and infographics; manage post-production workflows including color correction and sound design; coordinate with translation teams for voiceover and subtitling; ensure content meets accessibility and cultural appropriateness standards; manage external contractors and production timelines; analyze platform data to optimize content performance
Seniority
Mid-Senior, hands-on IC