PCM Caseworker
Core
Manage assigned caseloads through the full Protection Case Management (PCM) cycle for individuals facing protection risks, including GBV and child protection concerns, ensuring safe and appropriate support via direct service provision and referrals.
Role type
Protection Case Worker (Field)
Builds
Community-based protection mechanisms, case management pathways, and legal service access for vulnerable populations.
Domain
Humanitarian aid / International Development / Protection Services
Deliverable
client delivery
Required skills
Protection case management, referral mechanisms, community outreach, safety planning, needs assessment, case action planning, data collection and analysis, stakeholder coordination, report writing
Preferred skills
Training and capacity building, working in unstable security environments, knowledge of Cash for Protection (CfP) programs
Technologies
Information Management Systems, MS Office (Word, Excel, PowerPoint)
Responsibilities
Identify and register vulnerable individuals through community outreach and referrals; facilitate the full PCM cycle from intake to closure; establish quality referrals to specialized services (MHPSS, legal aid, GBV response, etc.); maintain accurate case records; report caseload status and participate in case conferences; support community awareness activities.
Seniority
Junior to Mid-level, hands-on field worker