PIR Case Management Specialist
Core
Provide trauma-informed case management services to refugees and immigrants to support resettlement and self-sufficiency across PIR and Home ARP programs.
Role type
Case Management Specialist
Builds
Individualized self-sufficiency plans and service delivery for clients
Domain
Humanitarian aid / Refugee resettlement
Deliverable
client delivery
Required skills
case management, intake assessment, housing coordination, public benefits application, financial assistance distribution, program documentation, data entry, stakeholder collaboration, time management, problem-solving
Preferred skills
experience with refugee/immigrant populations, relationship building, multi-tasking, proficiency in Marshallese or Spanish
Technologies
Microsoft Office (Teams, Word, Excel, Outlook, PowerPoint), ETO database
Responsibilities
Coordinate pre- and post-arrival services including housing, food, and medical care; conduct intake assessments and develop self-sufficiency plans; distribute direct financial assistance and apply for public benefits; monitor client progress and ensure regular meaningful interactions; document client interactions and input data into case management systems; collaborate with internal teams and external service providers; transport clients using a personal vehicle.
Seniority
Mid-level, hands-on IC