Member Support Consultant | Success (casual)
Core
Front-line sales and member retention role driving new memberships and engagement at fitness clubs.
Role type
Sales Consultant (Member Support Consultant)
Builds
New memberships and member retention programs
Domain
Fitness and Health Clubs
Deliverable
product features
Required skills
Sales presentations, lead generation, telephone outreach, member retention, problem solving, communication
Preferred skills
First Aid & CPR certification, rapport building, target achievement
Technologies
None stated
Responsibilities
Proactively contribute to club sales budget utilising sales promotions and referrals campaigns, Generating and converting high-quality sales leads through community outreach, Achieving the required number of lead contacts via telephone, Providing sales presentations and tours to prospective members, Creating great member journeys via positive and personalised interactions, Opening and closing the club as per the club roster, Active involvement in member retention programs, Regular service calls to new and existing members