Technology & AI Adoption Specialist – Operations
Core
Drive the uptake of AI across IRC's global operations by managing a pipeline of opportunities, embedding with teams to diagnose needs, and supporting adoption to ensure AI tools translate into real improvements.
Role type
Operations AI Adoption Specialist
Builds
AI use cases and adoption strategies for internal functions (Finance, Supply Chain, HR)
Domain
Humanitarian aid / Non-profit operations / AI implementation
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Change management, digital transformation, business analysis, learning & development, problem-solving, analytical skills, workflow redesign, data orientation, stakeholder alignment
Preferred skills
International development experience, humanitarian/nonprofit context experience, low-resource environment operation
Technologies
AI tools and applications
Responsibilities
Establish and manage a structured pipeline of AI opportunities across departments; Identify and prioritize high-impact AI use cases in collaboration with product owners; Lead AI adoption within targeted teams and develop practical adoption strategies; Design and deliver targeted, role-specific learning and practical resources; Monitor outcomes and performance against defined success criteria; Document and package successful use cases for replication and scale
Seniority
Mid-Senior, hands-on IC