Member Support Consultant | Waverley Park (full-time)
Core
Sales Consultant driving membership growth, sales conversions, and member retention at a fitness club.
Role type
Sales Consultant (Member Support Consultant)
Builds
New memberships and member retention programs
Domain
Fitness / Health & Wellness
Deliverable
product features
Required skills
sales presentations, telephone lead generation, community outreach, member retention, problem solving, customer service
Preferred skills
First Aid & CPR certification, rapport building, tenacity, communication
Technologies
none stated
Responsibilities
Proactively contribute to club sales budget utilising sales promotions and referrals campaigns; Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities; Achieving the required number of lead contacts via telephone to maximise sales opportunities; Providing sales presentations and tours to prospective members; Creating great member journeys via positive and personalised interactions; Opening and closing the club as per the club roster
Seniority
Individual Contributor