Member Support Consultant | Butler (casual)
Core
Front-desk sales consultant responsible for welcoming members, driving new membership sales, and supporting member retention through personalized interactions and service calls.
Role type
Member Support Consultant (Sales)
Builds
New memberships and member retention for fitness clubs
Domain
Fitness and wellness industry
Deliverable
product features (membership sales and retention programs)
Required skills
Sales presentation, lead generation, telephone outreach, member retention, problem solving, rapport building, customer service, opening/closing operations
Preferred skills
Fitness industry experience, sales target achievement, community outreach
Technologies
None stated
Responsibilities
Proactively contribute to club sales budget using promotions and referrals; generate and convert sales leads via community outreach and telephone; provide sales presentations and tours; create positive member journeys; handle member retention programs; conduct regular service calls to new and existing members; open and close the club per roster
Seniority
Casual, entry-level to mid-level IC