IT Program Manager
Core
Manage the digital platforms and MarTech ecosystem (donation, e-commerce, CRM) that enable fundraising for displaced communities globally.
Role type
Senior IT Program Manager (MarTech)
Builds
Donation and e-commerce platforms, website CMS, Salesforce CRM, email marketing, and SMS platforms
Domain
Non-profit humanitarian / Marketing Technology
Required skills
IT program management, Agile/Scrum facilitation, stakeholder management, budget and vendor management, business analysis, risk management, roadmap planning
Preferred skills
Experience with Fundraise Up, Springboard, Drupal, Salesforce, Pardot, Databricks, non-profit fundraising processes, SDLC methodologies, Microsoft Office suite
Technologies
Jira, Monday.com, Fundraise Up, Springboard, Drupal, Salesforce, Pardot, Databricks, Mobile Commons, Mogli, Stripe, PayPal
Responsibilities
Drive end-to-end program delivery for multiple concurrent MarTech initiatives; Champion Agile ways of working as Scrum Master; Keep stakeholders informed and aligned on scope, milestones, and risks; Manage budgets and vendor invoicing; Lead business analysis activities; Manage risk proactively; Shape the product and project roadmap
Seniority
Senior, hands-on IC