Operations, Housing and Conference Services Manager
Core
Manage Student Housing and Conference Services unit, overseeing residence building operations, front desk services, and commercial activities like the Summer Business and McGill Official Hotel program.
Role type
Senior Operations Manager (Housing & Hospitality)
Builds
Student residence accommodations, conference services, and hotel programs
Domain
Higher Education / Hospitality
Required skills
Team supervision, budget management, project management, policy development, emergency response coordination, procurement management, operational planning
Preferred skills
University environment experience, hospitality industry experience, building/property management knowledge, unionized team supervision, hotel property management software, French language
Technologies
MS Office, Hotel property management software
Responsibilities
Supervise ~29 employees including casuals and contractors; oversee residence building operations and front desk services; manage Summer Business and conference services marketing; control operational expenses and budget targets; participate in tender preparation and policy development; act as resource for emergency situations and system providers.
Seniority
Senior, hands-on IC